FAQ

Getting started at Coinz.us Casino is a breeze, perfect for both newbies and pros. Simply visit our homepage and click the sign-up button to create your account. You'll need to provide basic details like your email, a secure password, and confirmation of your age (must be 18+ in eligible states). Once registered, you'll automatically receive 50,000 Gold Coins as a no-deposit bonus for instant play on most slots and table games—no code required. Remember, we're a sweepstakes casino, so no real money gambling here; it's all about fun with Gold Coins and potential prizes via Sweeps Coins. If you're in restricted states like California, Connecticut, Idaho, Louisiana, Michigan, New York, New Jersey, Washington, or West Virginia, access is limited to comply with local laws. Setup takes under a minute, and you're ready to explore.

Coinz.us offers a variety of bonuses to boost your play, starting with our welcome package of up to 500,000 GC + 50 Free SC on your first purchase. For example, use code VIPCASINO during signup and deposit at least $10 for a 200% bonus up to $30,000 plus 50 free spins worth up to $200. Daily login bonuses reward you with Gold Coins and Sweeps Coins just for checking in—opt in manually each day. Refer a friend with your unique code, and when they purchase $19.99 in Gold Coins, you score 200,000 GC + 20 SC. All bonuses follow our "no purchase necessary" policy, with options like mail-in requests for 3 free SC. Always check terms, as Sweeps Coins need to be played once before redemption, and they're valid for 60-90 days.

No-deposit bonuses at Coinz.us let you jump in without spending a dime. Right after signup, enjoy 50,000 Gold Coins automatically—no code needed—for fun play on eligible games like slots from Betsoft or Playson. For Sweeps Coins, try our mail-in AMOE bonus: send a request form to receive 3 free SC, which must be played once within 14 days. The daily login also provides free SC without deposits, as long as you opt in. These offers embody our sweepstakes spirit, ensuring everyone can participate. Keep in mind, Gold Coins are non-redeemable, while SC winnings can be cashed out after meeting the 1x playthrough and KYC verification. It's an easy way to test the waters and discover favorites without risk.

Deposits at Coinz.us are simple and secure, accepting American Express, Discover, MasterCard, and Visa in USD. Minimums start at $10 for most bonuses, like the VIPCASINO offer, and purchases unlock packages such as 500,000 GC + 5 SC for $19.99 within your first hour, plus a prize wheel spin for up to 125 more SC. For withdrawals, redeem Sweeps Coins winnings once you've played them at least once and reached a minimum of $50 (100 SC required). Cashouts cap at $2,500 per transaction and process in 10-20 minutes after KYC approval. We don't charge fees, but your payment provider might. It's all handled through trusted methods, keeping things fast and reliable for US players.

Wagering requirements at Coinz.us keep things fair in our sweepstakes model. For Sweeps Coins from bonuses like daily logins or referrals, you must play them at least once before redeeming winnings—no heavy multipliers here. The VIPCASINO welcome bonus has a 60x requirement on your deposit, released in 10% installments every time you wager 6x your deposit amount. Free spins winnings need 35x wagering within 7 days. Gold Coins have no requirements since they're for fun only. For example, if you deposit $10 and get the 200% bonus, focus on eligible games to unlock funds gradually. This setup ensures transparency, and with low playthrough on SC, it's easier to turn plays into prizes. Always review specifics in your account dashboard.

Coinz.us is fully optimized for mobile, so you can play anytime on your smartphone or tablet without downloading an app. Just log in via your browser on iOS or Android for access to all games, bonuses, and features—like claiming your daily login rewards during a commute. The interface adjusts smoothly, with touch-friendly controls for slots from providers like AvatarUX Studios or Booming Games. Whether you're spinning on the couch or waiting in line, expect fast loading and no quality loss. If you hit a snag, clear your cache or switch networks. It's designed for convenience, letting you enjoy the full sweepstakes excitement wherever you are in eligible states.

Our library at Coinz.us features hundreds of games from leading providers like 3 Oaks, Betsoft, BGaming, Booming Games, ELA Games, Iconic21, Playson, Popiplay, and Shady Lady. Dive into popular US favorites such as online slots, blackjack, roulette, poker, and craps—no live dealer yet, but plenty of variety. Most titles work with both Gold Coins and Sweeps Coins, including hits like Betsoft's immersive slots. Availability depends on your state, but eligible players get the full lineup. New games drop regularly, so check back for fresh additions. It's all about delivering thrilling options tailored to American tastes.

Coinz.us operates as a legal sweepstakes casino, compliant with US federal laws and adhering to a "no purchase necessary" model. We're not traditionally licensed like real-money sites but follow strict guidelines to ensure fairness, with games audited for random outcomes. This setup allows play in most states except the restricted ones mentioned earlier. Our providers use certified RNG technology, so every spin or deal is unbiased. Transparency is key—we detail all rules upfront. Players appreciate this trustworthy framework, which prioritizes fun and equal chances without real gambling risks.

KYC verification at Coinz.us is straightforward and required before redeeming Sweeps Coins prizes. After accumulating eligible SC, submit documents like a government ID, proof of address, and possibly a selfie via your account portal. It typically takes 24-48 hours to approve, ensuring security and compliance. For example, if you're ready to cash out after playing through bonuses, start the process early to avoid delays. We use this to prevent fraud and confirm you're in an allowed state. Once verified, withdrawals are swift. It's a one-time step that protects everyone involved.

Running into a glitch? First, refresh your browser or app and check your internet connection—most issues stem from temporary network hiccups. For login problems, reset your password via the "Forgot Password" link. If games won't load, clear your cache or try a different device. Our site supports modern browsers like Chrome or Safari for best performance. If bonuses aren't crediting, double-check if you've met activation steps, like entering VIPCASINO for the welcome offer. Persistent problems? Reach out to support—live chat is available, or email support@coinz.us for detailed help. We aim to resolve things fast so you can get back to the action.

At Coinz.us, we encourage fun, responsible play. Set personal limits on time and purchases through your account settings, and take breaks if needed. Remember, it's sweepstakes entertainment—not real gambling—so Gold Coins are for enjoyment without financial pressure. If you feel overwhelmed, use self-exclusion tools or contact resources like the National Council on Problem Gambling. We provide links to support in your dashboard. For instance, track your session times to stay balanced. Our team is trained to assist with any concerns, promoting a positive experience for all.

Security is paramount at Coinz.us, with advanced encryption protecting your data and transactions. We use SSL technology for all connections, ensuring details like payment info stay private. Only essential information is collected during signup and KYC, stored securely in compliance with US privacy standards. Regular audits prevent breaches, and we never share data without consent. For peace of mind, enable two-factor authentication in your settings. Players often note how this robust setup lets them focus on the games, knowing their info is safe.